Learner Guide-ICTSAS212 Record the requirements of client support requests Learner Guide Core units BSBITU307 Develop keyboarding

Core units BSBITU307 Develop keyboarding speed and accuracy BSBWHS201 Contribute to health and safety of self and others Elective units BSBMED301 Interpret and apply medical terminology appropriately Group A BSBMED302 Prepare and process medical accounts Group A BSBMED303 Maintain patient records Group A BSBMED305 Apply the principles of confidentiality

Core units CHCCOM005 Communicate and work in health or community services CHCDIV001 Work with diverse people HLTAAP001 Recognise healthy body systems HLTINF001 Comply with infection prevention and control policies and procedures HLTWHS001 Participate in workplace health and safety BSBMED301 Interpret and apply medical terminology appropriately BSBWOR301 Organise personal work priorities and development Elective units CHCCCS020 Respond effectively to behaviours of concern CHCCCS026 Transport individuals HLTAIN001 Assist with nursing care in an acute care environment CHCAGE001 Facilitate the empowerment of older people CHCAGE005 Provide support to people living with dementia CHCCCS015 Provide individualised support CHCDIS007 Facilitate the empowerment of people with disability CHCDIV002 Promote Aboriginal and/or Torres Strait Islander cultural safety If you require RPL Kits with comprehensive benchmarking

Learners who receive targeted LLND support demonstrate improved confidence

Comprehensive LLND Assessment

configure and test network security Group D ICTPRG430 Apply introductory object-oriented language skills Group E ICTWEB431 Create and style simple markup language documents Group G ICTWEB432 Design website layouts Group G ICTWEB433 Confirm accessibility of websites Group G ICTWEB434 Transfer content to websites Group G ICTWEB443 Implement search engine optimisations Group G ICTWEB452 Create a markup language document Group G BSBWOR404 Develop work priorities ICTPRG434 Automate processes ICTSAD501 Model data objects ICTWEB430 Produce server-side script for dynamic web pages If you require RPL Kits with comprehensive benchmarking

Learner Guide-ICTSAS212 Record the requirements of client support requests Learner Guide Core units BSBITU307 Develop keyboardingOur learner guides contain everything you need to begin training your learners. The learner guides have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all documents to you in Microsoft Word format, so you can easily customise them as required. You are free to rebrand and reproduce