Unit Knowledge Guide-TLII0005 Apply customer service skills CHC Core units AHCARB608 Interpret diagnostic

Core units AHCARB608 Interpret diagnostic test results AHCARB609 Measure and improve the performance of urban forests AHCARB610 Provide consultation in a legal framework AHCARB611 Develop an operational tree management plan Elective units AHCARB512 Generate tree plans using computer-aided design software AHCARB612 Review and develop strategic tree policy AHCNRM507 Manipulate and analyse data within geographic information systems AHCPCM601 Develop and implement a plant health management strategy AHCWRK603 Design and conduct a field-based research trial BSBCOM602 Develop and create compliance requirements If you require RPL Kits with comprehensive benchmarking

Units of competency HLTWHS006 Manage personal stressors in the work environment CHCCOM005 Communicate and work in health or community services CHCDIV001 Work with diverse people HLTWHS002 Follow safe work practices for direct client care If you require RPL Kits with comprehensive benchmarking

Units of competency SITXFIN004 Prepare and monitor budgets BSBFRA402 Establish a franchise SITXHRM006 Monitor staff performance SITXFIN006 Manage revenue SITXWHS004 Establish and maintain a work health and safety system If you require RPL Kits with comprehensive benchmarking

Units of competency TAEDEL404A Mentor in the workplace CHCMGT003 Lead the work team CHCPRP003 Reflect on and improve own professional practice * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency TAESUS501 Analyse and apply sustainability skills to learning programs TAESUS502 Identify and apply current sustainability education principles and practice to learning programs * We can develop additional elective units that are not listed on request (Please contact us for further information)

Unit Knowledge Guide-TLII0005 Apply customer service skills CHC Core units AHCARB608 Interpret diagnosticOur unit knowledge guide supports your learners in understanding the knowledge evidence concepts of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. The unit knowledge guide is a tool that can be used to help a student extend their learning. It can be effective when students begin to prepare for a summative assessment. Please note: This is not a learner