Learner Guide-CPCCVE1002 Undertake a basic computer design project SIT Units of competency ICTSAS305 Provide

Units of competency ICTSAS305 Provide ICT advice to clients ICTWOR306 Resolve technical enquiries using multiple information systems ICTWOR308 Provide customer service to telecommunications customers * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units SIRCCCS002 Provide and promote services to pharmacy customers SIRCDIS001 Assist customers with prescriptions SIRCIND001 Work effectively in a community pharmacy SIRCIND002 Support the supply of Pharmacy Medicines and Pharmacist Only Medicines SIRCINF001 Use pharmacy practices for infection control SIRCPPA005 Assist customers with cough and cold relief products SIRCPPA006 Assist customers with skin and anti-fungal products SIRCPPA008 Assist customers with products for gastro-intestinal conditions SIRCPPA009 Assist customers with allergy relief products SIRCPPA010 Assist customers with analgesic and anti-inflammatory products HLTWHS001 Participate in workplace health and safety Elective units HLTAAP001 Recognise healthy body systems SHBBCCS001 Advise on beauty products and services SHBBMUP002 Design and apply make-up SIRXCEG003 Build customer relationships and loyalty SIRXCEG008 Manage disrespectful

ethics and privacy policies in ICT environments ICTPRG302 Apply introductory programming techniques ICTSAS432 Identify and resolve client ICT problems Elective units ICTICT449 Use version control systems in development environments ICTPRG430 Apply introductory object-oriented language skills ICTPRG433 Test software developments ICTPRG437 Build a user interface ICTPRG440 Apply introductory programming skills in different languages ICTWEB432 Design website layouts Group G ICTWEB434 Transfer content to websites Group G ICTNWK420 Install and configure virtual machines Group D ICTNWK421 Install

fitness and recreation industry knowledge Elective units BSBSUS201 Participate in environmentally sustainable work practices BSBWOR201 Manage personal stress in the workplace CHCCOM001 Provide first point of contact FSKDIG03 Use digital technology for routine workplace tasks FSKLRG09 Use strategies to respond to routine workplace problems If you require RPL Kits with comprehensive benchmarking

health and work practices Elective units BSBSMB304 Determine resource requirements for the micro business BSBSMB403 Market the small business BSBSMB404 Undertake small business planning BSBSMB405 Monitor and manage small business operations BSBSMB406 Manage small business finances SHBBBOS001 Apply cosmetic tanning products If you require RPL Kits with comprehensive benchmarking

Learner Guide-CPCCVE1002 Undertake a basic computer design project SIT Units of competency ICTSAS305 ProvideOur learner guides contain everything you need to begin training your learners. The learner guides have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all documents to you in Microsoft Word format, so you can easily customise them as required. You are free to rebrand and reproduce