Assessment Kit-SISXCCS003 Address client needs CPP Units of competency SITXFSA001 Use

Units of competency SITXFSA001 Use hygienic practices for food safety SITXCCS006 Provide service to customers SITHFAB005 Prepare and serve espresso coffee SITXFIN001 Process financial transactions * We can develop additional elective units that are not listed on request (Please contact us for further information)

implement and review quality framework CHCMGT006 Coordinate client directed services CHCMGT002 Manage partnership agreements with service providers If you require RPL Kits with comprehensive benchmarking

communicate and search securely on the internet Group A BSBITU306 Design and produce business documents Group B BSBITU309 Produce desktop published documents Group B BSBITU312 Create electronic presentations Group B BSBITU313 Design and produce digital text documents Group B BSBITU314 Design and produce spreadsheets Group B BSBWRT301 Write simple documents Group B Additional electives BSBITU313 Design and produce digital text documents Group B BSBITU314 Design and produce spreadsheets Group B BSBWRT301 Write simple documents Group B BSBITU309 Produce desktop published documents Group B BSBITU312 Create electronic presentations Group B BSBINM301 Organise workplace information Group C BSBINN201 Contribute to workplace innovation Group C BSBPRO301 Recommend products and services Group C BSBSUS201 Participate in environmentally sustainable work practices Group C BSBWHS401 Implement and monitor WHS policies

accessories and associated controls* UEERA0092 Solve problems in low voltage refrigeration and air conditioning circuits* UEERA0094 Verify functionality and compliance of refrigeration and air conditioning installations* UEERE0001 Apply environmentally and sustainable procedures in the energy sector UEERL0001 Attach cords and plugs to electrical equipment for connection to a single phase 230 Volt supply* UEERL0002 Attach cords

Units of competency BSBTEC101 Operate digital devices ICTICT211 Identify and use basic current industry specific technologies BSBOPS101 Use business resources FSKDIG002 Use digital technology for routine and simple workplace tasks * We can develop additional elective units that are not listed on request (Please contact us for further information)

Assessment Kit-SISXCCS003 Address client needs CPP Units of competency SITXFSA001 UseOur assessment resources contain everything you need to begin assessing your learners. Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our assessment resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of