Core units BSBSMB404 Undertake small business planning BSBSMB415 Refine and strengthen a small business BSBSMB421 Manage small business finances BSBSMB423 Create a digital technology plan for small business Elective units BSBCUS401 Coordinate implementation of customer service strategies BSBCUS402 Address customer needs BSBLDR401 Communicate effectively as a workplace leader BSBRES411 Analyse and present research information BSBINN301 Promote innovation in a team environment BSBLDR402 Lead effective workplace relationships If you require RPL Kits with comprehensive benchmarking
Core units BSBLDR801 Lead personal and strategic transformation BSBLED802 Lead learning strategy implementation Elective Units BSBLED805 Plan and implement a mentoring program Group A BSBLED806 Plan and implement a coaching strategy Group A Additional electives BSBFIM501 Manage financial resources Group B BSBINN601 Lead and mange organisational change Group B * We can develop additional elective units that are not listed on request (Please contact us for further information)
Core units FNSCRD401 Assess credit applications FNSCRD402 Establish and maintain appropriate security FNSCRD403 Manage and recover bad and doubtful debts FNSCRD404 Utilise the legal process to recover outstanding debt FNSCRD405 Manage overdue customer accounts FNSCUS402 Resolve disputes FNSINC411 Conduct work according to professional practices in the financial services industry FNSORG411 Conduct individual work within a compliance framework FNSRSK411 Apply risk management strategies to own work Elective units BSBCUE203 Conduct customer engagement BSBCMM301 Process customer complaints BSBCNV506 Establish and manage a trust account * We can develop additional elective units that are not listed on request (Please contact us for further information)
secure and support sales solutions Elective units BSBCUS401 Coordinate implementation of customer service strategies BSBCUS402 Address customer needs BSBLDR401 Communicate effectively as a workplace leader BSBRES411 Analyse and present research information BSBINN301 Promote innovation in a team environment BSBLDR402 Lead effective workplace relationships If you require RPL Kits with comprehensive benchmarking
Core units AHCWRK101 Maintain the workplace AHCWHS101 Work safely Elective units AHCBAC101 Support agricultural crop work AHCCHM101 Follow basic chemical safety rules AHCLSK101 Support extensive livestock work AHCLSK102 Support intensive livestock work * We can develop additional elective units that are not listed on request (Please contact us for further information)
Vocational Placement Kit-CPPSEC2021 Install security equipment and systems Graduate Diploma Core units BSBSMB404 Undertake smallA work placement kit to assist RTOs in assessing the practical skills and components in a simulated environment or actual workplace.